Effective Date: 3-Jan-25
Welcome to SR Explore World! These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to comply with these terms. Please read them carefully.
Definitions
- “Company” refers to srexploreworld.
- “Client/You” refers to the individual or entity using our services.
- “Service” refers to tour and travel arrangements, including bookings, packages, and transportation.
Booking and Payment
Booking Confirmation:
- A booking is considered confirmed only upon receipt of a non-refundable deposit or full payment as specified during the booking process.
Payment Terms:
- Payments must be made as per the payment schedule provided.
- Accepted payment methods include credit/debit cards, bank transfers, or online payment gateways.
Late Payments:
- Failure to pay on time may result in cancellation of the booking.
Cancellation and Refund Policy
Client-Initiated Cancellations:
- Cancellation requests must be made in writing.
- Refunds, if applicable, will be processed according to the cancellation policy stated at the time of booking.
- Company-Initiated Cancellations:
- If the company cancels the booking due to unforeseen circumstances, a full refund or alternative arrangements will be offered.
Changes to Bookings
- Any changes to bookings, such as dates, destinations, or participants, are subject to availability and may incur additional charges.
- Requests for changes must be submitted in writing.
Responsibilities and Obligations
Client Responsibilities:
- Ensure the accuracy of personal and travel information provided.
- Comply with visa, passport, and health requirements of the destination.
- Behave responsibly and respectfully during the trip.
Company Responsibilities:
- Provide services as per the agreed itinerary.
- Address client concerns promptly and professionally.
Liability Disclaimer
SR Explore World acts as an agent for third-party service providers (e.g., airlines, hotels, transport companies) and is not responsible for their actions or failures.
The company is not liable for:
- Delays, cancellations, or interruptions caused by natural disasters, strikes, or other events beyond its control.
- Loss of personal belongings or travel documents.
Travel Insurance
The company strongly recommends that clients obtain travel insurance to cover unforeseen events, including trip cancellations, medical emergencies, and lost belongings.
Intellectual Property
All content on our website, including text, images, and logos, is the property of [Your Company Name]. Reproduction or distribution without prior permission is prohibited.
Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes will be subject to the jurisdiction of courts.
Amendments to Terms
SR Explore World reserves the right to update these Terms and Conditions at any time. Changes will be effective upon posting on our website.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us :-
- Email: info@srexploreworld.com
- Phone: +91 92204 06004
By using our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing SR Explore World!